Reviews

Great service as always. Thank you

Good, trustworthy mechanic. And that is hard to come by!

helpful, smart,organized ,honest but it is a busy street to park but they make it work

Juan was super friendly, helpful, and knowledgeable. They got me and my outback in day of and gave solid advice. Price was fair and service impeccable. :)

They get a lot of business so they must be good, but they are selective on what they work on. If your Subaru is 20 years or older, has more than 200,000 miles, and aftermarket parts, consider yourself lucky if they work on your car. Last Monday they didn't want to change a coolant sensor on my car, I don't know if its laziness or lack of troubleshooting skills on older Subarus or probably they rather work on newer cars. They did however clear the check engine light which is a good thing. Yesterday afternoon I ran out of gas and couldn't start the car after putting a couple gallons of gas in it. I phoned Rick's Auto Shop, told the person on the phone who I was and that my car there last Monday and described what was going on with the car. They said go ahead bring it in, just don't block any entrances and we're busy and we won't be able to work on it until Wednesday which was fine with me. When I arrived in the tow truck Juan told me, " We're not working on that car" and to get it out of there. In fact he was kind of rude, you can ask my tow truck driver. Original owner Rick would never treat people like that. I'm not trying to send out any negative energy but because of their incompetence, I mean lack of communication between the office and the shop, I'm out $130 for a vehicle tow. Don't worry Juan, I'll never take my Subarus to your shop and I'll be sure to tell all my friends and family with Subarus to stay the heck away from Rick's Auto Shop.

Juan has gone above and beyond to help keep our 2007 Outback on the road! Excellent communication and service. We are stoked to be customers of Rick’s Auto for over 25 years and could not be pleased that Juan, the new owner, is keeping the excellent service and reasonable prices we’ve come to know.

We've been customers of Rick's Auto for 25+ years. We were hopeful when Juan bought the shop that the service and friendliness would remain top notch... And it has! Juan went above and beyond to diagnose a difficult problem and worked with us to find a cost effective repair solution. His communication, dedication and reasonable prices are top notch. Highly recommend!

Went in to get the AC fixed on my Crosstrek thinking it would take at least a couple days. Dropped it off around 4pm and left them to do their thing. Get a text the next morning letting me know they had already diagnosed the problem and what my options were. I was surprised how quick it and easy it was. When I went to pick it up Juan explained everything in detail and gave me a heads up on stuff I should think about in the future. Rates were reasonable and everyone was super friendly. Thank you!

465k happy miles on my 2003 Subaru Baja. Thanks to Juan, the new owner, I'm looking forward to a lot more happy miles. My Baja just got a new engine, axles, drive line and a lift kit. I'm ridding pretty. Thanks Juan and the great crew at Rick's Auto Shop.

They really know Subarus and frequently do short services without billing or even accepting a tip.